Cookie Policy

Last Updated: 15 August 2026

This Cookie Policy explains how JML Pets uses cookies and similar technologies when you visit or interact with JMLPets.co.uk.

It explains what cookies are, why we may use them, the different categories of cookies and similar technologies that may operate on our website, and how you can manage your choices.

This Cookie Policy should be read together with our Privacy Policy, which provides further information about how JML Pets handles personal information.

1. About JML Pets

JML Pets is operated by:

Maxence Hermange
Trading as JML Pets

Business Address:
Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom

Phone: +44 74 4992 4582
Email: contact@JMLPets.co.uk
Website: JMLPets.co.uk

In this policy, references to “JML Pets”, “we”, “us”, or “our” refer to Maxence Hermange trading as JML Pets.

2. What Are Cookies?

Cookies are small data files that websites can store on your computer, smartphone, tablet, or other device when you visit them.

Cookies can perform a variety of functions, such as:

  • Keeping a website operating correctly

  • Remembering items placed in a shopping basket

  • Maintaining secure sessions

  • Remembering website preferences

  • Understanding how visitors use a website

  • Helping identify technical problems

  • Measuring website performance

  • Supporting advertising or marketing activities where applicable

Some cookies operate only during a browsing session, while others may remain on your device for a longer period.

3. Similar Technologies

In addition to traditional cookies, websites may use other technologies that store information on, or access information from, your device.

These may include technologies such as:

  • Local storage

  • Pixels

  • Tags

  • Scripts

  • Software development technologies

  • Similar browser or device storage mechanisms

Where applicable, references to “cookies” in this policy also include similar storage and access technologies where they perform comparable functions.

4. How We Use Cookies

JML Pets may use cookies and similar technologies for purposes including:

  • Operating essential website functions

  • Maintaining the security of our website

  • Supporting checkout and shopping basket functionality

  • Remembering customer choices and preferences

  • Preventing or detecting fraud

  • Identifying technical faults

  • Understanding website performance

  • Producing website usage statistics

  • Improving website navigation and usability

  • Measuring the effectiveness of certain services or marketing activities, where applicable

  • Supporting advertising activities where appropriate and where the necessary consent has been obtained

The particular cookies used may depend on the services and technologies currently operating on JMLPets.co.uk.

5. Strictly Necessary Cookies

Strictly necessary cookies and similar technologies support functions that are essential to providing the website or a service specifically requested by the visitor.

These may be used for purposes such as:

  • Keeping the website secure

  • Detecting or preventing fraud

  • Identifying technical problems

  • Maintaining a shopping basket

  • Supporting checkout functions

  • Authenticating users where applicable

  • Remembering privacy or cookie choices

  • Enabling essential website communications

Where applicable law permits these technologies to operate without consent because they are necessary for the requested service or otherwise fall within a legal exception, they may be enabled automatically.

Because these technologies support essential functions, disabling them through browser settings may prevent some parts of JMLPets.co.uk from working correctly.

6. Analytics and Statistical Cookies

We may use analytics technologies to understand how visitors interact with JMLPets.co.uk and to help us improve the website.

Depending on the technology and how it is configured, information collected may relate to matters such as:

  • Number of website visits

  • Pages viewed

  • Time spent on particular pages

  • General navigation paths

  • Device or browser type

  • Website performance

  • Loading speeds

  • Error information

  • How visitors arrived at our website

  • General interaction with website features

Where analytics technologies are used solely to produce statistical information for the purpose of improving our website, and all applicable legal requirements for an exception are satisfied, they may be used without prior consent.

Where this type of exception applies, visitors will be provided with information about the use of the technology and a simple and free means of objecting.

If analytics technology goes beyond the scope of an applicable exception—for example, by tracking, profiling, or identifying individual visitors—appropriate consent will be obtained where required before that technology is used.

7. Functional and Preference Technologies

Some technologies may help improve the appearance or functionality of JMLPets.co.uk or remember preferences selected by visitors.

Examples may include:

  • Language preferences

  • Display preferences

  • Interface settings

  • Device-related display optimisation

  • Accessibility-related choices

  • Other website preferences

Certain technologies used solely for permitted appearance or functionality purposes may be used under an applicable legal exception where all required conditions are satisfied.

Where such an exception applies, we will provide appropriate information and a simple and free means for visitors to object.

Where the use falls outside an applicable exception, consent will be requested where required.

8. Marketing and Advertising Cookies

JMLPets.co.uk may use marketing or advertising technologies if such services are introduced or enabled on our website.

These technologies may be used for purposes such as:

  • Measuring advertising performance

  • Understanding interactions with advertising campaigns

  • Limiting how often advertisements are displayed

  • Measuring conversions

  • Creating advertising audiences

  • Providing personalised advertising

  • Tracking interactions across websites or services

Where consent is legally required for advertising or marketing technologies, these technologies will not be activated before you have provided the necessary consent.

You may refuse marketing and advertising cookies without preventing access to essential website functions.

You may also withdraw previously provided consent through the cookie preference controls available on the website, where applicable.

9. Social Media Technologies

Our website may contain links, buttons, embedded content, or other functionality associated with social media services.

Some social media features may use cookies, pixels, or other tracking technologies.

Where a social media technology tracks visitors or uses information for advertising, profiling, or other purposes requiring consent, it will be subject to the appropriate consent requirements.

Third-party social media providers may also process information in accordance with their own privacy and cookie policies.

10. First-Party Cookies

First-party cookies are technologies placed or controlled directly through JMLPets.co.uk.

They may be used to support functions such as:

  • Website security

  • Shopping basket operation

  • Website preferences

  • Customer sessions

  • Cookie preference management

  • Website performance

The specific purpose will depend on the individual technology involved.

11. Third-Party Cookies

Some services operating on our website may be provided by third-party organisations.

Depending on the website services we use, third-party technologies may be associated with:

  • Payment processing

  • Website hosting

  • E-commerce functionality

  • Analytics

  • Fraud prevention

  • Security

  • Embedded content

  • Social media services

  • Advertising or marketing services

A third party may place or access information on your device when its service is integrated into our website.

Where consent is required for a particular third-party technology, the technology will only be activated after the necessary consent has been obtained.

Where appropriate, information about the relevant third-party providers and their purposes will be made available through our cookie preference system or other cookie information presented on JMLPets.co.uk.

Third-party providers may also maintain their own privacy and cookie policies.

12. Session and Persistent Cookies

Cookies can also be classified according to how long they remain on your device.

Session Cookies

Session cookies generally operate for the duration of your visit and are deleted or become inactive when your browser session ends.

They may be used for functions such as navigation, security, or maintaining a shopping session.

Persistent Cookies

Persistent cookies remain on your device for a defined period or until they are removed.

They may be used for purposes such as:

  • Remembering preferences

  • Remembering cookie choices

  • Recognising returning visitors

  • Supporting permitted analytics

  • Supporting marketing where consent has been obtained

The duration of a persistent cookie depends on its purpose and configuration.

13. Cookie Consent

Where applicable law requires us to obtain consent before using a cookie or similar technology, we will request that consent before activating the relevant technology.

We will not treat simply visiting, scrolling through, or continuing to use JMLPets.co.uk as consent to technologies that legally require consent.

Where a consent mechanism is used, you may be provided with choices such as:

  • Accepting applicable optional cookies

  • Rejecting applicable optional cookies

  • Selecting individual categories

  • Reviewing additional cookie information

  • Changing previously selected preferences

Your choices should be respected by the website's cookie management system.

14. Withdrawing Consent

Where processing depends on your consent, you can change your mind and withdraw that consent.

Where available, you can do this through the Cookie Settings, Cookie Preferences, or similar control displayed on JMLPets.co.uk.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

After withdrawal, technologies that depend on your consent should no longer be used for the relevant purpose.

15. Objecting to Certain Exempt Technologies

Current UK rules may allow certain limited statistical or appearance/functionality technologies to operate without prior consent when specific conditions are satisfied.

Where JML Pets relies on one of these exceptions, we will provide visitors with an appropriate way to object free of charge.

If you object, the relevant storage or access should stop in accordance with applicable requirements.

These exceptions will not be used to avoid consent requirements for advertising, cross-site tracking, profiling, or other activities that fall outside their permitted scope.

16. Managing Cookies Through Your Browser

Most modern browsers allow you to review or manage cookies through their settings.

Depending on your browser, you may be able to:

  • View stored cookies

  • Delete existing cookies

  • Block certain cookies

  • Block all cookies

  • Restrict third-party cookies

  • Configure privacy settings

Browser controls are separate from any cookie preference system available directly on JMLPets.co.uk.

Blocking all cookies may affect essential website functions, including shopping basket, checkout, account, or preference features.

17. Cookie Preference Controls

Where a cookie preference tool is available on JMLPets.co.uk, we recommend using it to manage website-specific choices.

The tool may allow you to:

  • Review categories of technologies

  • Accept or reject optional technologies

  • Object to technologies where an applicable exception provides that right

  • View information about relevant purposes

  • Review third-party providers where applicable

  • Change previous choices

The exact controls available may change as our website services and legal requirements evolve.

18. Information Collected Through Cookies

Depending on the technologies being used, information collected through cookies or similar technologies may include:

  • IP address

  • Browser information

  • Device information

  • Operating system

  • Pages visited

  • Approximate visit times

  • Website interactions

  • Referring website or page

  • General location information derived from technical data

  • Shopping session information

  • Cookie preferences

Not every technology will collect all of this information.

Where information collected through cookies constitutes personal data, it will also be handled in accordance with our Privacy Policy and applicable data protection law.

19. Cookies and Payment Services

Payments made through JMLPets.co.uk may involve third-party payment service providers.

Those providers may use technologies that are necessary for purposes such as:

  • Processing transactions

  • Maintaining payment security

  • Preventing fraud

  • Authenticating transactions

The use of cookies or similar technologies by an independent payment provider may also be governed by that provider's own policies and legal obligations.

20. Changes to the Cookies We Use

The cookies and technologies operating on JMLPets.co.uk may change from time to time.

This may occur when we:

  • Add new website features

  • Change our website platform

  • Introduce or remove service providers

  • Update security technology

  • Modify analytics services

  • Introduce new payment options

  • Change marketing services

  • Improve website functionality

Where a new technology requires consent for a purpose not previously covered by your choices, fresh consent will be requested where required.

21. Specific Cookie Information

The exact cookies, providers, purposes, and retention periods used by JMLPets.co.uk depend on the technologies currently installed and activated on the website.

Where applicable, specific information should be made available through our cookie preference tool or other cookie information provided on the website.

This may include:

  • Cookie or technology name

  • Provider

  • Purpose

  • Category

  • Duration or expiry period

  • Whether the technology is operated by JML Pets or a third party

We aim to keep this information reasonably accurate as website technologies change.

22. Relationship With Our Privacy Policy

Some cookies and similar technologies may involve the processing of personal information.

Our Privacy Policy provides additional information about:

  • What personal information we collect

  • How we use personal information

  • Our lawful bases for processing

  • Service providers

  • International transfers

  • Data retention

  • Security

  • Your data protection rights

  • How to contact us about privacy matters

We recommend reading both policies together.

23. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • Website technologies

  • Cookie practices

  • Third-party service providers

  • Business operations

  • Applicable laws

  • Regulatory guidance

The latest version will be published on JMLPets.co.uk.

Where appropriate, the Last Updated date at the top of this policy will also be changed.

24. Contact JML Pets

If you have questions about this Cookie Policy, our use of cookies, or your privacy preferences, please contact us:

JML Pets
Operated by: Maxence Hermange

Unit 12 Dodds Ln
Gwersyllt, centre LL11 4NT
United Kingdom

Phone: +44 74 4992 4582
Email: contact@JMLPets.co.uk
Website: JMLPets.co.uk

Opening Hours

Monday – Wednesday: 10:00 AM – 4:00 PM
Thursday – Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM